RAND Report – The 21st Century at Work

A recent report by the Rand Corporation The 21st Century at Work: Forces Shaping the Future Workforce and Workplace in the United States is available for +300 PDF pages of reading pleasure. In the report, three factors affecting work are discussed ?¢‚Ǩ‚Äú demographic trends, technological advances and globalisation. The US workforce [read Canadian too] will not grow as quickly as it has in the past. Technology will continue to reshape production, jobs and organisations. There is a worldwide marketplace for goods, services and labour.

This is a comprehensive look at forces affecting labour, organisations, the nature of work and technology. This report combines what a lot of other reports have already mentioned and should be a good reference for the next year or two.

Some interesting extracts:

?¢‚Ǩ?ìJust as individualized medicine is envisioned as an outgrowth of biotechnology, individualized learning programs that are optimized for a given person?¢‚Ǩ‚Ñ¢s knowledge base and learning style are expected for the future. Such learning programs will become increasingly sophisticated over time with advances in hardware and software, including artificial intelligence, voice recognition and natural language comprehension.?¢‚Ǩ¬ù

?¢‚Ǩ?ìThese workers and others who increasingly interact in a global marketplace and participate in global work teams will also require the skills needed to collaborate and interact in diverse cultural and linguistic settings (Marquardt and Horvath, 2001). Individuals who can exploit diversity to generate new knowledge about customers, suppliers, products, and services will be more likely to succeed in a competitive global environment.?¢‚Ǩ¬ù

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