From Mark Twain to the Future

Here are some of the things I learned on Twitter this past week:

Mark Twain’s Posthumous Bombshells by @cburell

Why is Mark Twain’s autobiography only coming out now, 100 years after his death? Because he stipulated so before dying.

What he expresses in these screenshots from a PBS Newshour clip of the manuscript suggests why he might have wanted these thoughts to stay silent for a century. And they’re strangely resonant in our own day.

via @couchlearner – The Most Important Question to Ask a Consultant Before Saying Yes – by @timberry:

So the most important question to ask, before you agree to a consulting job,  is who is actually going to be doing the work. Who will deliver it, and who will you talk to in the interim. Yes, you’d think that would all be obvious. But the bigger and more successful the consulting company, the less likely that the actual work will be done by the people you talk to. For example, with most of the top 10 consulting firms the partners sell the jobs (they call them engagements) and the associates – relatively recent hires – do the work.

Has Knowledge Management Been Bad For Us? by @rickladd

But I think we’re missing the point about the real value of knowledge. If, in fact, the largest (by far) percentage of an enterprise’s useful knowledge is locked between the heads of its employees and, if (as we frequently say about tacit knowledge) much of it can’t be accessed until it’s required, why are we not spending more of our limited funds on facilitating the connection and communication, as well as the findability and collaborative capabilities of our employees?

@robpatrob – How to break through the culture barriers in Social Media – Veterans Affairs [VAC] creates a Wedge

So even before “Social Media” was a buzz word, VAC had created a site, using kids, where the public could find out about their loved ones online and where the public could not only look but participate.

The key issue here in terms of culture and barriers, is that this is quite real – the public are really contributing and the service is authentic and valuable – but that the risks are low. Above all that VAC is learning by doing how to get a start.

@DanielPink “The real reason China is laughing at the US– Creativity: one core skill here, via @charlesjennings

@rossdawson – 5 graphic frameworks showing the future of media:

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