2020 Workplace

In The 2020 Workplace, Jeanne Meister & Karie Willyerd make 20 predictions at the end of the book. William Gibson said, “the future is already here –  it’s just not very evenly distributed.” Here are my thoughts on where we are with some of these predictions:

Your mobile device will become your office, your classroom, and your concierge. We’re already seeing this with young people. They’d rather go without a car. Mobile computing is the future that is already here.

Web commuters will force corporate offices to reinvent themselves. Yes, working online IS different.

Job requirements for CEOs will include blogging. How else can you communicate with everyone effectively and efficiently? It’s sure not by email and face-to-face is difficult in distributed organizations. I would include podcasts & video in this statement.

Social media literacy will be required for all employees. I give this perhaps 24 months. We no longer offer training on email. Connecting to online social networks for working and learning will be a fact of life much sooner than later.

The lines between marketing, communications and learning will blur. I’ve called this the integration of organizational support. What we at the Internet Time Alliance call working smarter is a culture supported by social learning; collaborative work and a leadership framework. Technology enables this but the three pillars are more important than any technology platform.


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