Here are some of the things that were shared via Twitter this past week.
@DaveGray – “trainers must know the thing they are training. Most knowledge today flows too fast to learn, then teach. Simultaneity is faster”
Queensland Police on Facebook: “There was no master plan” by @RossDawson
One of the key lessons was that it was critical to have built their social media presence before it was needed. They understood its role and how to use it before the disaster hit and it became the best possible way to communicate with the public.
Hopefully other organizations can learn the lesson of engaging before you need it, particularly in being able to respond effectively to online conversations.
There was no master plan. They were just using the tools they had to address the issues of the moment. Policies, as required, were created on the fly. If they got something wrong, they simply apologized and people generally accepted that.
Are you prepared for the Internet of Things? – by @michelemmartin
The Internet of Things is going to automate a ton of jobs that have never been automated before, reducing the numbers of workers needed for many occupations or eliminating jobs altogether. At the the same time it will create new jobs in areas we can’t even predict. It will also change the nature of many jobs–the skills and knowledge, the processes, etc–in ways we can only imagine.
Paying attention to how technology and other trends may be shaping the new world of work is incredibly important. It allows us to see where old careers may be dead or dying and where new opportunities may await us. It can show us how our current jobs may change and what we need to do to take advantage of change, rather than letting it happen to us.
Rupert Murdoch’s ‘cognitive disconnect’ by @CharlesHGreen
The problem is that the press wields enormous power, even in allegedly educated and refined countries. So do the police. And when Scotland Yard’s leadership, and even Downing Street appear compromised by an evil corporate culture like News Corp.’s, there are serious implications for society’s ability to trust anyone.
Open Work: Using Social Software To Make Our Work Visible Again – Too few social business Enterprise 2.0, social media efforts know of open work – by @dhinchcliffe
Open work, like open source, open standards, or even the more prosaic scholastic open house for that matter, has at its core the ethic that hiding the work process in shadows is generally counterproductive. Collaboration and teamwork work best when there is abundant communication, transparency, and therefore most important of all, trust in the process. Open work is the most likely and most direct route to enabling this.