talent, not labour

The latest edition of the European Public Mosaic: Open Journal on Public Service is focused on talent management. My article in the journal is entitled ‘Talent, not Labour, is the Future of Work’. Here is the abstract.

As routine and procedural work gets automated, human work will be increasingly complex, requiring permanent skills for continuous learning and adaptation. Creativity and empathy will be more important than compliance and intelligence. This requires a rethinking of jobs, employment, and organizational management.

Read the article online (page 27):

Download the PDF: Talent, not Labour

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