Posts Categorized: Complexity

“modelling is the best way to teach”

When we teach through modelling behaviour, the learner is in control, whereas teaching by shaping behaviour means the teacher is in control. In Western society, shaping has been the dominant mode for a very long time. But in other societies, it has not been the norm. For instance, Dr. Clare Brant was the first Aboriginal… Read more »

complexity in the workplace

In my post on complexity and learning, I said that work in networks requires different skills than in hierarchies. Coordination is making sure things get done effectively and efficiently. Most organizations do this well. Collaboration is working together for a common objective, usually directed through someone in authority. This is still the focus of most… Read more »

complexity and social learning

As we transition from a market to a network economy, complexity will increase due to our hyper-connectedness. Managing in complex adaptive systems means influencing possibilities rather than striving for predictability (good or best practices). No one has the definitive answer any more but we can use the intelligence of our networks to make sense together… Read more »

social learning for complex work

“Carnegie Mellon’s Robert E. Kelley … says the percentage of the knowledge you need to memorize to do your job is shrinking rapidly: 1986: 75% 1997: 15-20% 2006: 8-10% estimated Knowing how to get the answers you need is more important than storing those answers in your head, especially with the shorter lifespan of knowledge these… Read more »

intangible value

I have learned a lot from Verna Allee over the years, and frequently referred to her work on this blog. Now that Verna has retired her websites, I have collected some of her insights together in one place. It was her work on value network analysis [PDF] that particularly influenced my thinking. “Only through the… Read more »

opportunities to connect

‘As Steve Jobs said, “You can’t connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future.”’ – Michael Simmons Michael Simmons shows that Jobs had the ability to be a member of many networks, meaning that he was often… Read more »

buck the established way

Here is a good story that shows the value of learning as working, as opposed to relying on previous expertise. “On the surface, John looked like the perfect up-and-coming executive to lead BFC’s Asia expansion plans. He went to an Ivy League B-school. His track record was flawless. Every goal or objective the organization had… Read more »

cooperation for the network era

Clark Quinn recently asked, as have many others, the difference between collaboration and cooperation, and why it is important. “collaboration means ‘working together’. That’s why you see it in market economies. markets are based on quantity and mass. cooperation means ’sharing’. That’s why you see it in networks. In networks, the nature of the connection… Read more »

the keystone of the intelligent organization

This is a summary of my closing keynote for the workplace learning & VET stream at EduTECH15 in Brisbane on 3 June 2015. The intelligent enterprise [l’entreprise intelligente] has to be founded first and foremost on intelligent communication, which in the network era is much more than just passing information. It is actively engaging in… Read more »

build your own edge

Every one of the major challenges facing us is complex. But our organizations are not designed for complexity. Our workplace training does not factor in complexity. While not all of our problems are complex, the simpler issues are being dealt with, especially through software and automation. Understanding complexity means working in it together and using… Read more »