Posts Categorized: ConnectedEnterprise

Social Learning in Business

Social learning is how work gets done in the network era. But what does that really mean? Our dominant frameworks for structuring work are currently hierarchical structures, like corporations and bureaucracies. But these structures are failing us, as the world gets so networked that traditional command & control structures cannot deal with the rapid change… Read more »

Social learning is how work gets redesigned in the network era

Jon Husband referred me to a 2005 paper by Martin Weisbord, Techniques to Match our Values (PDF) that discusses the shifts in approaches to work design over the past century, from scientific management, to socio-technical redesign, to “whole system in a room”. The paper is a must-read for anyone involved in organizational design & development…. Read more »

Collaboration is a means not an end

Collaboration Isn’t Working: What We Have Here is a Chasm writes Deb Lavoy in CMS Wire. Why do teams fail to act the way we think they will? Are we oversimplifying the notion of team? What about organizations? Where is the deeper insight on the relationship between teams and organizations? Why isn’t a sophisticated vocabulary breaking out? Why do we… Read more »

Ensuring knowledge flow through narration

Can the training department, or learning & development, directly contribute to innovation, or are they merely bystanders? Enabling the narration of work is one area where they can help. When it comes down to it, much of learning is conversation. Organizational learning is no longer about courses, which are artifacts of a time when information… Read more »

Learning subverts business entropy

When Harold Jarche says work is learning and learning is the work, I think he’s suggesting that for a business to thrive, it must place learning at the heart of everything it does. Purposeful learning. Learning that is not “training” as we have visioned it up till now. Any training that is disconnected from the… Read more »

You are not the only bee in the hive

Joachim Stroh adds some perspective to my post on tools and competencies for the social enterprise: “It’s about you, but you’re not the only bee in the hive; the further you expand the more you grow.” I think this image gives a good view of the various facets people have in the workplace: My Content, My… Read more »

The Power of Pull and PKM

The Power of Pull by John Hagel, John Seely Brown & Lang Davison looks at how digital networks and the need for long-term relationships that support the flow of tacit knowledge are radically changing the nature of the enterprise as we know it. It is also an excellent reference book for understanding many facets of… Read more »

PKM: the basic unit of social business

True collaborative networks do not rely so much on teams than on individuals, as B. Nardi, S. Whittaker and H. Schwartz have shown. The main benefits for networked organizations do not lie in the outcome from teams, but in individual knowledge acquisition, in the ability to connect with the right people and to access the right… Read more »