Posts Categorized: ConnectedEnterprise

exception handling is complex work

How is work different in a networked economy? We know that a lot of traditional work is constantly getting automated, from bank tellers, to lawyers to stock brokers. We also know that any work that can be outsourced will go to the place of cheapest labour, wherever that may be. The main reason behind this… Read more »

Managing engagement

Ewen Le Borgne has an entertaining post on Communication, KM, monitoring, learning – The happy families of engagement. This humourous look at the various parties that try to support engagement in the organization is well worth the read. He discusses the three main branches of the family: Communication, Knowledge Management, and Monitoring & Evaluation. There’s even good… Read more »

Embracing change from both sides

One of the great difficulties in shifting an organization from a hierarchical, command and control structure to a more networked wirearchical one is that you have to work both ends at once. Strategic guidance and high level models are rather abundant; for instance we generally know that organizations should be flatter, information should be democratized… Read more »

Third Industrial Revolution – Review

The future should be networked, writes Jeremy Rifkin in The Third Industrial Revolution. He sees the next industrial age, one bridging industrialism to continental collaboration as the most feasible post-carbon future. This era of networked energy will be based on 5 pillars, all essential for a successful transition: shift to renewable energy shift buildings to… Read more »

Why do we need social business?

The Dachis Group’s latest XPLANATiON of the attributes of a socially optimized business is a pretty good answer to the question, “What is social business?” Looking just at the key differences in the info-graphic, I’d like to dig into “Why” these differences are necessary: Greater acceptance of risks & failures: This is how complex problems… Read more »

Is leadership an emergent property?

Note: this post is in early Beta. Is leadership an emergent property of people working together (social capital) or is it something delivered, in a top-down fashion by an individual? I was asked about this recently, and immediately thought about the Apache nation that had only situational leaders, Nantans, who were in charge as long… Read more »

Spreading social capitalism

I had the pleasure of meeting Dan Robles at Innotribe and his recent post on It is Time to Evolve, got me thinking and making some connections. Dan starts with the big picture: How the world really works The Internet and social media have shifted the factors of production away from land, labor, and capital… Read more »

Leadership in Complexity

In organizing for diversity and complexity, I discussed structural changes that are needed in our institutions. Kevin Wheeler has a great slide presentation on leadership in complexity that looks at what is required in such a diverse and complex work world. In the future of leadership development, Kevin describes some new core leadership skill sets… Read more »

New Hire Emergent Practices

In May I asked what interesting new hire practices have emerged in the workplace and later re-posted the question to Google+. I also collected a number of bookmarks on onboarding, as some companies call it. There are many good practices, such as: Dedicated coaches Formal introductions to people in the work network, especially those at a… Read more »