Posts Categorized: Informal Learning

A quick case for social technologies

I have been reviewing a number of resources I have collected on social media, social learning and return on investment. The bottom line seems very clear to me. Social technologies remove artificial organizational boundaries and let knowledge be shared more easily. I create slide presentations so that I have something ready in case I need… Read more »

Subverting management and education, one project at a time

I have been described as “a keen subversive of the last century’s management and education models”, a description I like. It’s a difficult business model though. That’s why I joined with my colleagues at the Internet Time Alliance in 2009. I finally had a close professional group to discuss nascent ideas. Our latest work is on… Read more »

Learning by doing

What does life in perpetual Beta mean for your business on the internet? First of all, there is no real privacy online [Cluetrain Thesis #13 – There are no secrets. The networked market knows more than companies do about their own products. And whether the news is good or bad, they tell everyone.] But … social… Read more »

Let the droids do the boring stuff

Is simpler work getting automated and outsourced? I think so. That leaves complex and creative work that continue to be in demand, and even increase. Work that has a high degree of task standardization is getting replaced by machines, and this trend will only accelerate. Andrew McAfee discusses technology’s impact on the labour force in a… Read more »

Reducing email

I noted last year that workers waste a lot of time doing useless activities, like managing unwanted communications, and suggested that the cause of the problem, digital overload, was also the potential solution: social media. The ROI for social media in business is quite obvious: reducing wasted time. That’s how we can also find the time… Read more »

Skills 2.0 redux

We are now in the second week of our Summer Camp on informal and social learning. The first week’s assignment was to read and comment on an article I wrote in 2008. I wondered what had changed in the last four years and if these thoughts were still pertinent. Here’s what I asked: What has… Read more »

Informal rule of thumb

I was talking to a financial advisor at a bank the other day and I asked her what kind of professional development she did. The bank has a central online learning portal where employees can take “courses”, particularly compliance training. The financial advisor told me she just went to the end of each course and… Read more »

Pulling informal learning

Take a look at these 8 demand-side knowledge management principles by Nick Milton. People don’t pay attention to knowledge until they actually need it. People value knowledge that they request more highly than knowledge that is unsolicited. People won’t use knowledge, unless they trust its provenance. Knowledge has to be reviewed in the user’s own… Read more »

The learning organization: an often-described, but seldom-observed phenomenon

What should a true learning organization look like? W. Edwards Deming understood that systemic factors account for more organizational problems, and therefore more potential for change, than any individual’s performance. The role of managers should be to manage the system, not the individual functions. The real barrier to systemic change, such as becoming a learning… Read more »