Posts Categorized: Management

trust emerges

Paul Zak discovered eight key factors, or principles,  in promoting trust in the workplace. In The Neuroscience of Trust he describes the research over several years that yielded these insights and gives examples of companies who implement these principles. The return on investment is more energy and greater productivity. “Ultimately, you cultivate trust by setting a… Read more »

distributing power for the network era

A certain amount of command and control, exercised through a hierarchy is often necessary to get work done. I suggest temporary, negotiated hierarchies so that teams can form and re-form depending on what needs to be done. Reorganization can be inherent in the enterprise structure and not a cataclysmic event that happens only when management… Read more »

“people are for caring”

Christian Madsbjerg concludes in his book, Sensemaking: “What are people for? Algorithms can do many things, but they will never actually give a damn. People are for caring.” How can we understand the complexity of human networks, especially when they are massaged by algorithms that drive our social media? Empathy can put us in other… Read more »

organizing for the network era

In my last post I noted that many organizations today are nothing more than attractive prisons. The current organizational tyranny was a response to a linear, print-based world. These organizations are artifacts of a time when information was scarce and hard to share, and when connections with others were difficult to make and required command… Read more »

implementing a triple operating system

A triple operating system aligns work and learning and has a network perspective. It is based on three interrelated processes, first proposed by Valdis Krebs: Awareness, Alternatives, Action. My perspective is that people in organizations cannot take appropriate action unless they have systems in place to consider alternatives, and are aware of the complex environments… Read more »

temporary, negotiated hierarchies

Hierarchies in Perpetual Beta A Post-Job Economy The job was the way we redistributed wealth, making capitalists pay for the means of production and in return creating a middle class that could pay for mass produced goods. That period is almost over, as witnessed by 54 million self-employed Americans. The job is a social construct… Read more »

network management update

You cannot manage a network. As networks become the dominant organizational form, the way we think about management has to change, as well as the way those in positions of authority try to influence others. In a network society, we influence through reputation, based on our previous actions. This is why working out loud and… Read more »

the printed word at electric speed

In tribal organizations, influence often comes through kinship. It still does with certain royal families. In institutions, power is exerted through the hierarchy. It is positional. Even today, in a market-dominated society, many people are their institutional job title, and feel naked without it. But those who exercise power through markets can often throw off… Read more »

the self-governance maturity model

“If we emphasize Autonomy, the Node Artifact, Autonomy as the core organizing principle, this will result in individuals, small groups and tribes, forming complex responsive flows e.g. through conversations and flexible ad hoc structures.” – John Kellden In the triple operating system (Awareness>Alternatives>Action) work gets done by self-governing work teams with a degree of autonomy operating… Read more »