Posts Categorized: Management

leadership is learning

About 10 years ago I worked on a project with nursing staff as they changed their basic care model from one that was patient-centric to a model where “nurses engage the person/family to actively participate in learning about health”. The McGill Model of Nursing is learning-centric. This fundamental shift in focus is a prime example… Read more »

principles of networked management

At Red Hat, the enterprise IT company,  “managers focus on opportunities, not score-keeping”. ‘We also rely on associates’ peers and communities to informally assess how people perform. We pay attention to their reputations and how they are regarded by others. We look at the scope and quality of their influence. The result is that rather… Read more »

a simpler approach to km

A recent posting for a six-week knowledge management contract was posted by the UNDP. When it comes to requests for proposals, if you ask for something, you will definitely get offers to produce it. But is this what they need? “Conduct initial research on industry standards for KM measurement to inform the design of UNDP’s… Read more »

management in perpetual beta

We are arriving at a break-point with the existing economy, one dominated by markets, as we enter the network era. A creative economy is emerging and our existing institutions and markets cannot deal with it. Tim O’Reilly calls this The WTF Economy, and is bringing people together to understand and deal with it. What is… Read more »

networked unmanagement

What are the fundamental changes necessary to shift the dominant organizational model toward stronger networks and temporary, mutually negotiated hierarchies? Yesterday I spoke with the founders of a small start-up that has seen good growth and is looking at how best to structure for the future. They realized that most existing management models did not… Read more »

digital transformation skills

Oscar Berg has further developed his digital collaboration canvas that describes nine capabilities required for collaborative knowledge work. He includes a handy CC-licensed worksheet to go with it. Oscar’s original work on this subject was part of my inspiration while working on a way to describe the required facets on an enterprise social network (ESN)…. Read more »

open source workers

Openness enables knowledge-sharing, which fosters innovation through a diversity of ideas. Trust emerges in networks that are open and transparent. This is how open source software is developed. There are lessons to learn for open source work.

L&D outside the box

This article appeared in Inside Learning Technologies & Skills Magazine, January 2015 Harold Jarche issues a challenge to L&D professionals in an environment where getting the work done is more important than learning anything new. In the mid 1990s I became involved with my most expensive learning project. I was then serving as a Training… Read more »

a simpler approach to content management

I was recently asked what I thought about content management systems (CMS); how content should be developed; whether generational differences should be considered; and how to keep content relevant. The best example of a CMS is the Web. There is relevant and irrelevant content. The relevant content is often found through referrals. This may be… Read more »