Posts Categorized: Work

adding value with teams

In working collaboratively & learning cooperatively I noted that team collaboration requires the transparent sharing of knowledge — using enterprise social networks and other technologies — so that everyone on a team knows what is going on and why. Decisions, and why they were made, are shared. New processes and methods are co-developed to create… Read more »

insights over processes

Process improvement, like Six Sigma, stifles innovation. Process improvement is a tool set, not an overarching or unifying concept for an organization. Process improvement is a means — for certain contexts like manufacturing — and not an end in itself. The fundamental problem with all process improvement methodologies is that you get myopic. The evidence… Read more »

co-learning is better than marketing

Work is learning, and learning is the work. Marketing, for the most part, is about learning. What’s interesting is that ” … the content developed by most marketing departments is used in less than 7 percent of all buying decisions”, according to McKinsey, as cited in The Hypersocial Organization. So it’s not about the content…. Read more »

more than re-skilling

Here is the advice of the co-founder of Degreed on a ‘workplace self-training paradigm‘. First, encourage them to think of reskilling as a game — one they now have more control over winning … Next, help workers manage their skills with regular checkups to evaluate their current expertise against market conditions … Finally, work with… Read more »

relatedness for knowledge sharing

In the HBR article Why Employees Don’t Share Knowledge with Each Other the authors find three main reasons [research paper behind a paywall]. First, people share knowledge when they are autonomously motivated, and not directed to do so, or pressured by peers. Second, cognitively demanding work is shared more frequently. Third, knowledge is shared best… Read more »

the silo effect

“Silos are cultural phenomena, which arise out of the systems we use to classify and organize the world,” states Gillian Tett in The Silo Effect. Silos are bounded hierarchies that define specialized work or areas of knowledge. They come in the form of academic fields, organizational departments, schools of thought, and many other forms created… Read more »

liberating meetings

In meetings, bloody meetings I covered some common issues with how meetings are conducted and also provided some ways to address these. Another form is the silent meeting, put forth by David Gasca at Twitter and used at Amazon as well. These meetings are based on the common phenomena that most attendees do not read… Read more »

hybrid sailors

According to The Atlantic 2019-07, the US Navy has been piloting a new way of manning its Littoral Combat class ships, which are modular by design. The crew are all multi-purpose, with several roles onboard and always learning new tasks. They operate with one-fifth the crew size of a regular ship. Specialization is a thing… Read more »

sixteen years

You load sixteen tons, what do you get? Another day older and deeper in debt Saint Peter, don’t you call me ’cause I can’t go I owe my soul to the company store — Sixteen Tons Last week marked sixteen years as a freelancer. I was traveling and I don’t blog much when I am… Read more »

narcissists at work

The following series of tweets by @HoarseWisperer is an incredibly good examination of how people with narcissistic personality disorder (NPD) control those who work for them. I am sure many of us have witnessed similar behaviours in toxic workplaces. Naming and understanding these behaviours can help us deal with them. I have expanded some abbreviations… Read more »