Posts Categorized: Work

talent, not labour

The latest edition of the European Public Mosaic: Open Journal on Public Service is focused on talent management. My article in the journal is entitled ‘Talent, not Labour, is the Future of Work’. Here is the abstract. As routine and procedural work gets automated, human work will be increasingly complex, requiring permanent skills for continuous learning… Read more »

perpetual beta 2017

Blogging is one way I make sense of the world. This past year I wrote about 120 posts on various topics. What follows is a summary of some of my thoughts during 2017. My ways of seeing the world have changed over the years and blogging has helped to keep my thoughts in a state… Read more »

connecting work, learning, and life

The 70:20:10 reference model states that, in general, what we learn at work comes 70% from experience, 20% from exposure to new work, and 10% from formal education. At the 70:20:10 Institute [disclosure: I am a service partner], the basic approach is to start with the 70 (experience) because this is where learning and working… Read more »

trust emerges

Paul Zak discovered eight key factors, or principles,  in promoting trust in the workplace. In The Neuroscience of Trust he describes the research over several years that yielded these insights and gives examples of companies who implement these principles. The return on investment is more energy and greater productivity. “Ultimately, you cultivate trust by setting a… Read more »

perspectives on new work – synopsis

Perspectives on new work: Exploring emerging conceptualizations, edited by Esko Kilpi, was released by The Finnish Innovation Fund Sitra in August 2016. I received a copy last week and found it a comprehensive read on the future of work. The PDF can be downloaded for free at: Sitra. It is a long read (132 pages), so… Read more »

the future of work is perpetual beta

Automation is a force that is continuously changing the nature of human work. First it replaced brute force with powerful machines, changing the nature of agriculture, mining, construction, and other fields of human activity. Then automated programs replaced simple work like withdrawing money from a bank account. Now automation is replacing complicated work, like coordinating… Read more »

adapting to life in perpetual beta

Twenty years ago I was finishing my Master’s thesis on learning in the information technology workplace. A significant part of my research relied on the work of Marshall McLuhan, especially his laws of media. My job at the time was the development of all training related to a fleet of helicopters employed in tactical aviation:… Read more »

hunters in the jungle

The challenge for workers in what is becoming a freelance & gig economy is to survive in the global jungle. Work is moving toward temporary, negotiated hierarchies. The challenge for the modern organization is to have a flexible enough structure to let people move in and out of the jungle. Workers can also find short-term… Read more »

future of work influencers

I don’t put much stock in lists and ‘best of …’ rankings as they rarely tell you the methodology behind the system. When Antonio Santo (@akwyz) shared a list of the top 50 influencers on ‘the future of work’, I asked about the methodology. Vishal Mishra (@vmishRRa), CEO of Right Relevance,  kindly obliged. “The Right… Read more »

more than mere digital transformation

Is the automation of what has traditionally been human work inevitable? I know what you’re thinking – there’s some things that robots can do well, but there’s a lot of things that they can’t, and it will be a long, long time before they can match or outperform humans in these tasks. Construction, food preparation,… Read more »