Posts Categorized: Work

embracing automation

Automation Automation, the replacement of human work with human-made technology, has been happening ever since we invented tools. Just as farmhands were replaced by machines 100 years ago, so too will knowledge workers be replaced by networked computers in the next few decades. Last century, those farmhands had the option of moving to the city… Read more »

talent, not labour

The latest edition of the European Public Mosaic: Open Journal on Public Service is focused on talent management. My article in the journal is entitled ‘Talent, not Labour, is the Future of Work’. Here is the abstract. As routine and procedural work gets automated, human work will be increasingly complex, requiring permanent skills for continuous learning… Read more »

perpetual beta 2017

Blogging is one way I make sense of the world. This past year I wrote about 120 posts on various topics. What follows is a summary of some of my thoughts during 2017. My ways of seeing the world have changed over the years and blogging has helped to keep my thoughts in a state… Read more »

connecting work, learning, and life

The 70:20:10 reference model states that, in general, what we learn at work comes 70% from experience, 20% from exposure to new work, and 10% from formal education. At the 70:20:10 Institute [disclosure: I am a service partner], the basic approach is to start with the 70 (experience) because this is where learning and working… Read more »

trust emerges

Paul Zak discovered eight key factors, or principles,  in promoting trust in the workplace. In The Neuroscience of Trust he describes the research over several years that yielded these insights and gives examples of companies who implement these principles. The return on investment is more energy and greater productivity. “Ultimately, you cultivate trust by setting a… Read more »

perspectives on new work – synopsis

Perspectives on new work: Exploring emerging conceptualizations, edited by Esko Kilpi, was released by The Finnish Innovation Fund Sitra in August 2016. I received a copy last week and found it a comprehensive read on the future of work. The PDF can be downloaded for free at: Sitra. It is a long read (132 pages), so… Read more »

distributing power for the network era

A certain amount of command and control, exercised through a hierarchy is often necessary to get work done. I suggest temporary, negotiated hierarchies so that teams can form and re-form depending on what needs to be done. Reorganization can be inherent in the enterprise structure and not a cataclysmic event that happens only when management… Read more »

the future of work is perpetual beta

Automation is a force that is continuously changing the nature of human work. First it replaced brute force with powerful machines, changing the nature of agriculture, mining, construction, and other fields of human activity. Then automated programs replaced simple work like withdrawing money from a bank account. Now automation is replacing complicated work, like coordinating… Read more »

adapting to life in perpetual beta

Twenty years ago I was finishing my Master’s thesis on learning in the information technology workplace. A significant part of my research relied on the work of Marshall McLuhan, especially his laws of media. My job at the time was the development of all training related to a fleet of helicopters employed in tactical aviation:… Read more »

“people are for caring”

Christian Madsbjerg concludes in his book, Sensemaking: “What are people for? Algorithms can do many things, but they will never actually give a damn. People are for caring.” How can we understand the complexity of human networks, especially when they are massaged by algorithms that drive our social media? Empathy can put us in other… Read more »