Thanks ...
harold, for noticing and mentioning .. and for grounding some of those "principles" in basic and practical ways. That's what is most necessary for all of us.

love the german example .. one of my first non-lifeguard, non-blue collar go-fer jobs was as a bank teller for the TD Bank in southern Ontario in 1977 ... it weren't like that there, no sirree ! Altho' in smalltown southern Ontario, the bank tellers did know everybody and were often the real information hubs .. and of course the face of the bank's general customer service.

Jon