The content might not be so importantI think that, as long as educators are given a choice, open source solutions will grow. Cost is not so important actually: I think that many instructors, but not all, will naturally go to open source solutions simply because, on the long run, they are better for the user (here, the instructor).

What is more troubling is that you may have found one more instance of a publicly founded report, which should be public (contains not confidential information), but is kept behind bars.

We have to complain: the public should have unrestricted access to the research it pays for. There are exceptions, of course, because some type of research is for a few people's eyes only. Think of a security review of New Brunswick hospitals... no need to post that on the Web... but these are exceptions.