I moved into Halifax from the outskirts so I could get high-speed Internet, and signed up with Aliant in 1999. Lived VERY close to the CO (even dialup surfing was quick) and got really fast speeds (800kbps-1.2Mbps measured downloads). I was happy.

Then I moved just down the street to another apartment. Still fairly close to the CO, but Aliant said I had to change my modem from a Cisco 675 to a 678 to go with the 'new and improved' PPPoE service. My speeds were now less than half of what they were (250-400kbps measured downloads). I was not so happy, but it still wasn't bad.

Then I moved just outside the city. Don't know where the CO is, but it can't be too far away. I rewired my Internet jack with new Cat5 cable to the demarc box. My FASTEST download is now 183kbps with the ComTrend modem they said I had to get. I am not happy. Not happy at all.

Their tech support has always just said, "Those are normal speeds." even though I've watched what I pay for degrade and degrade. I probably won't be with them for much longer when I see cable users getting up to 10x the speeds I get.