I am a Highspeed Ultra customer in Riverview/Moncton. I get about 2.5Mbps upload. I've been with Aliant for about a year now. I have called tech support inquiring about the speed issues, and they tell me that I am within range, i.e. 205k/s to 600k/s. Aliant's charging us more than what you would be paying in Ontario, let'say. To top it off, I asked them if I could try the SpeedStream 6520 modem instead of the Comtrend, and they tell me that would be impossible. Customer service is very very lacking. For example, I asked the tech support person how far I was distance wise from the CO, and he told me that they don't have this information handy. Nice! Way to help your customers if you don't even have your basic information handy. Another thing, the tool they use to check if your ADSL modem is up, keeps reporting that my modem is down. Quite impressed so far.

I think I may switch to Rogers despite the bandwidth cap.