Welcome to Aliant my friend. This is how it works, aliant has several packages.

High speed, 1.5 meg

and ultra, anywheres from 3 to 7 meg.

You pay for ultra, but they will NOT switch you to the ultra circuit until you complain about 15 times, then they click the button and you get your ultra speed.

For about amonth, when they switch it back to 1.5 thinking you won't notice.

I've been an Aliant customer since vibe began, and have been an ultra customer since they started offering it. This is how it works, and I'm a tech for the government so I know what I'm doing, and I know exactly what is going on.

Aliant does not have the bandwidth to support the "dedicated" connections it sells, so it screws most people, and they don't notice.

A few notice like us, and spend the rest of our lives fighting them to get the speed we are paying for.