Marc/Harold - Provinent was unsuccessful because they didn't understand what they acquired when they merged with VL. Provinent acquired a successful, growing, premium provider with a blue chip customer list. Far from being a 'large production oriented company', VL achieved that status by providing value based solutions to business leaders. Provinent attempted to serve that customer base with commodity priced learning development services that failed to address real business needs. It was Provinent that tried to serve the market in a production-oriented mode; and yes, as a NB based company, they considered cheap NB labour among their strengths. Regrettably, one of their strengths was not recognizing opportunities to return value to customers and help them do business more successfully. The customer base defected.

There remains tremendous opportunity to build successful businesses based on delivering quality solutions to commercial concerns.