I knew I'd get a comment from you, Chris. Just checking to see if you're reading my blog ;-)

Good points on Apple's business model, and you know the company much better than I do. BTW, Apple has said it has "no desire for Windows to run on their hardware". I see that as similar to Dell only recommending Windows OS or Intel chips. It would have been less condescending to customers for Apple to state that customers can use their hardware in whatever way they prefer (less support), since they paid for it. This kind of attitude could even help to open a new market for Apple so that they can get into the middle of the bell curve.