In reply to Thomas.

Thanks for your comment, Thomas, but this blog post is clearly not a complaint, only my experience. I cannot speak for the people who have commented here. I have even removed names of VoiceAmerica staff that were submitted in the comments. I would say that the VA sales process is not very transparent when they first approach you. I am still amazed that this one little blog post written in 2006 still gets attention. How did you come across it?