We have been having tremendous difficulty with Aliant. Mid-September our speeds started to get really slow and we got a lot of crackling on our phone lines. Called Aliant on September 20 and they booked a service call as they could detect something wrong with the line. Tech came to the house on September 23 and fixed the line and "upgraded" our modem to a SE567 (which, apparently, is a modem/router combo). We have had nothing but difficulty since. Really slow to load pages and videos freeze. Connection drops so we have to do a soft re-set (unplug the power to the modem). I have called Aliant seven times now, probably three hours' worth of talking. They end up booking a service call, but then call to cancel it as they get the internet working from central office. Within a day it starts acting the same as it had been. We have a new call booked for Tuesday, October 21, and I told them not to call and cancel as there is a problem with the modem. Anybody have a similar difficulty? I don't know much about it but it seems that the modem must be the problem.