yeah i have had it with aliant a s well. i was signed up for ultra for nearly 4 years and never though to check my speeds much( my own fault) when max came out went to check if it was available in my area and shows me that ultra which showed as what i currently had was not available. so contacted them an was told on i was on regular but had been being charged for ultra. ended up with a huge credit. so now a year has passed and i still wanted ultra so kept checking if it was available and saw that it now sais available. so called up sales 5 times to check as what happened before and called thier IT and triple checked and was assured yes it is now available to me so swictched over and still only got 1500 download. so called back and they sent a tech over to check. got a phone call while waiting for him to show and it was him and was told don't know why they told me it was available and wasn't and never had been available up here sad that aliant doesn't seem to know what they are doinga nymore