My current Ultra down is 4998 and up is 923. Fine for what I need. Any time I've had problems Aliant has fixed it fairly quickly...within a day. I have friends that waited months for Eastlink to fix things. ...AND Eastlinks speeds are totally dependant on who else in your area is massively downloading. You dont own your bandwidth....just the possibilty. If your Aliant speeds suck...its because you barely know how to use a computer...or have a problem Aliant cant find yet. More often than not the whiners and complainers dont understand the problem, what they are paying for, or what Aliant is telling them.