Update.

After ordering online on a Friday, I received an email confirmation which also stated that I would receive a second email within two business days confirming the time of delivery, etc. Once Wednesday of the next week rolled around, I wrote another email stating that no reponse was made within the two business day period. The next morning I received a telephone call saying that a technician would be out that day to activate our high-speed, although unsurpisingly no one showed up; nor did they on Friday.

On Friday however, I received a package in the mail containing the Highspeed modem and cables, and a sheet of paper providing me with the account information and a line that stated that my internet connection was activated the previous night at 8pm. Puzzled, I set it up and tried to connect, however it did not work. I again called Aliant, and was told by a very helpful gentlemen that it hadn't been activated on their side, and that I was being forwarded to a service rep (to which he put me on hold, and kindly updated me 3 times as to what was happening before forwarding me through to the service rep). She apologized for the problems and said that a technician would be out the following Monday, and for compensation she would give me the first two months free (a generous saving of $90).

It is now 12:00 on Monday, and still no sign of the technician.