[...] 1. Avoids a misdiagnosis of the need for training. Like Harold Jarche, I find training is often overused and misapplied. In his words, we fall for ”this tendency to slap on the training bandaid once any issue has been labelled a human performance issue”. The design of a hammer cannot prevent the hitting of puppy dogs, furniture or windows by the kid who is excited to be hammering away. This pitfall of misuse calls for self restraint. I’ve explored how to question our misuse of training in two postings here: Misdiagnosing the need for training and Instructional design as a last resort. …