Bravo, Harold! Quite right! The problem with synthesized performance programs is that they almost always produce the opposite of what they purport: innovation, productivity, ingenuity, profits.

Like it or not, these qualities are most often iconoclastic, individualistic, and fundamentally resistant to fourmulae. That's not to say that they can't be harnessed by small, or even large, organizations. But to do so requires the sort of attention a hard-core gardener has for his Asiatic lilys and orchids. . .in other words, individual attention that at least matches the unique talent that's been hired.

Not an easy row to hoe, to be sure; but it is the only one that generates beautiful blooms and a rising crop of hardy bulbs year after year.

Okay, so I pushed the gardening metaphor too far. . .So sue me:)