Some years ago, you applied this tool in the analysis of our organisation's performance and the picture it revealed was so relevant and clear that I still refer to it 5 years later (maybe it's time for an update, but that's not for me to decide...).

It's as if you had handed us a large mirror with sticky post-its saying "You are here", "This is how you do things now", "This is where you could be", "This is how you could get there", "These are the pros and cons of taking path A or path B". No judgements, no criticism whatsoever, just the clear picture of ourselves as an organisation and constructive advice for helping us decide what we wanted to become. Merci.