If, as Tom says, we're moving towards support and empowerment (and I agree, this is preferable to using force), how do we ensure that people will engage in the "creative" work? How do we motivate them? Am I misunderstanding Michele's comments if I imagine that folks may find themselves out of a job if they don't participate? This seems like it might make for some pretty good motivation! But it also seems perhaps a bit extreme and alarmist.