It is definitely not my intention to be patronizing, Graham. People aren't stupid, but far too often the workplace has beat them down to just doing as they're told. It's easier to follow the rules and do your job. However, the rules outside the organisation are changing. There's no longer a stable market for our goods and services. That means that companies have to be flexible and they say they want more flexible employees who can think for themselves. However, the company often doesn't reinforce this sentiment with action.

As for individuals, I have often seen people in training sessions who just want to be shown what to do then get back to their comfort zone. Our industrial classrooms and workplaces have sucked the creativity and curiosity out of far too many people.

Ken Robinson says it best: