Harold, thanks for a simple yet practical post on how to get communities started. Some additional tactics to help get the ball rolling and to drive adoption might include:

• Identifying current go-to people (similar to your recruiter/mavens) and working with them to mine their emails and hard drives to help seed the initial content

• Integrating the community into relevant formal training offerings

• Setting up a cross-generational mentorship program (especially for businesses on the verge of losing the knowledge and skills of a retiring workforce):

o Pair younger workers with baby boomers as a two-way mentorship: baby boomers provide OJT experience and insight; younger workers provide tutorial on using the community and technologies

o Have younger workers own the knowledge capture from the baby boomers during their mentoring sessions, and post it to the portal

o Have baby boomers rate and comment on the information that has been captured