They're already engaging internal consultants, Ryan, it's just that most folks in support departments aren't getting out of their offices.

I once did a project on the learning needs of staff nurses and asked to spend a few days on the wards. The senior nurse clinician accompanied me and it was her first time on the wards since she had started her job 2 years earlier.

These internal consultants are some of the folks currently in IT, HR, OD, T&D or their more capable replacements. I also think that much of the process-sharpening can be done by the workers/contributors and fewer support staff or managers will be needed.

BTW, love your Facebook links :-)