Tom's got a great model, though I think there are many people who see themselves in "the training field" who might not recognize it. The training=courses model is alive, if not well, for a vast swath of the workplace.

The biggest quibble I have with "understand the job" is that someone might take it to mean "the individual's part," when it's clear from Tom's elaboration that he means the larger process into which my job fits. (In other words, "quibble" was just an excuse for me to make this point.)

Really, it's the larger processes, because even in traditional contexts like manufacturing, an individual and his workgroup have roles in more than one organization process.