"make things up" is my term for developing emergent practices, or figuring out how best to deal with complex issues and problems without a "how-to" guide.

http://jarche.com/2009/04/emergent-practices-need-practice/

http://jarche.com/2009/05/how-complex-is-our-work/

http://jarche.com/2009/05/managing-emergent-practice/

http://jarche.com/2009/05/integrating-work-support-systems/

http://jarche.com/2009/07/learning-to-work-smarter/