Hi Harold -

Great post and I really like your chart. I am very interested in how organizational structures will have to change to adjust to a more networked, interconnected, and complex world and explore a lot of these topics at www.thesocialorganization.com. I am a believer that structures and policies drive behavior and if organizational structures don't change, those organizations will not be able to take advantage of the dramatic efficiencies that are available with the changing information environment. There is more pressure on margins now that customers have more information but there is the opportunity to dramatically reduce the cost of sales/marketing. More strategists need to be thinking about networks, systems dynamics, and complexity theory.

Thanks for the great post!