I think there needs to be a greater understanding of the various stakeholders within and OUTSIDE an organization and their motivations. Organizations look internally, often using top down management styles in an attempt to keep the information within the confines of the organization.

However, my research is finding that there are "cross-border" training motivated by customer needs and wants, professional standards, external reference groups (including political, religious, and cultural groups), shareholders, and internally, the group, department, organization, and even individual. What I am trying to tease out is which knowledge and learning is accessed in which situation and who determines what knowledge is relevant when. I'm seeing some powers. But I think many organizations wrongfully ignore the power of the external influences. These are then the influences that social media/networks drive.