All of the information you provided is wonderful. I agree, if we do not manage the process and information flow, it is a waste. There is such a fine line between productive collaborations and wasteful communication. If we can thread value learnings into internal wikis and various "sites", we expand our knowledge base and really learm from other's experienves and perspectives. These are the details so many loose when only considering "knowledge" based e-learnings. What can we learn from each other?