Harold, right, should think more on the complexity-related arguments...

Jon, fully agree with "go slow to go fast", but, still, what are the specific arguments that one results in another? Of, course, ideally I would deal with those who are convinced about it and then we just work together on "how-tos", but in practice there is a lot of attitude change around those issues.

Jay, a nice overview! I think most of experienced (project) managers know and do those things, intuitively or explicitly. That's said, it's somehow much more difficult to "drink coffee" and "have chats" when you are in the same space compared to making time for social/"unproductive"/informal things online (well, talking about more traditional orgs here and not those who live and work online :)

(And so nice to see all of you guys - I've been lurking on the periphery for too long :)