In reply to Stuart Henshall.

Compartmentalizing responsibility is a real issue, I agree, Stuart. Currently, some organizations are looking at how to foster learning outside the formal setting, and the training department may be taking the lead. This may work, depending on leadership and context. This is what Dan is doing (previous comment).

My colleagues and I reflect your position. This past year we gave presentations with titles like "blow up the training department" and "the great training robbery". You say facilitation is the key. I've called it "communicating & connecting" - pretty well the same.

Truly wirearchical organizations may no longer need a training department or it will be so different that it's not recognizable. Wirearchies will likely need fewer managers and directors as well.

On your last point, I wonder if the reverse will happen some time in the future. In a highly connected organization that needs creative, engaged workers, will the CEO empower them or will they empower the CEO?

Thanks for your comments.