@Paul

20 years ago, the upper management had the information and therefore the power, now that everyone has the information available in multiple streams, the role of upper management changes from deliver of content to facilitator and coach – a paradigm shifting phenomenon.

They (upper management) still do, by and large .. or at least often have critical information that the other levels do not have, or only get in diluted forms ... but yes, the game is changing.

Your italicized comment above is a key aspect of what it means to operate as a leader or manager in a wirearchy, in my opinion. Yes, the potential for a paradigm shift is at hand.

Any of you remember all the talk of paradigm shifts (to the Information Age) back about 20 years ago, and everybody nodding knowingly? Well, I think it's only just about now that it's starting to bite the average Jane or Joe in the butt .. or feed them new and interesting, and sometimes useful, grist for the mill.