In reply to Gloria Kinrot.

Your suggestion of a Coaching Approach for the learning department, Gloria is similar to the "Communicating & Connecting" function I recommended for training departments a while back:
http://jarche.com/2009/10/the-future-of-the-training-department-2/

It's obvious that directive & hierarchical approaches don't work very well in networks. Dave Snowden also suggests that fail & learn should be built in to the organization, with "safe fail probes":