I do agree with this, Harold and I've attended webinars and seminars listening to you, Jay and others on the subject which I've enjoyed. You can't formalize informal learning, simple as.

Still, I can see why training departments and HR managers "worry" though. Their workers' skill is, more often than not, the companies core competitive advantage in a global market. It's hard to accept the loss of control, perhaps.

Good post, thanks.

Frank