There has never been an argument that we don't "learn by doing" and ~80% of what we 'learn' we learn on-the-job... formally or informally.

We're in our 3rd year with an LMS. Some days I wish we didn't have one at all! All the user management, content management, reporting, analyzing data, etc. seems to override the purpose of the system in the first place - to manage learning. Then again, all those added tasks are in fact managing learning ;)

Although our training isn't very complex in terms of what is necessary to do one's job, it is necessary. In our industry the idea of "social" or "informal" means decision-makers have to let go of control. Unfortunately, they are not ready to let go just yet.