Hi Harold,

I know exactly where you're coming from. I've spent years trying to define what I do in ways that potential clients will understand. As Clark says, we're selling complex solutions that will be different for everyone.

If at all possible, I would suggest that you try to "productise" at least some parts of what you're offering. That's advice that I'm still trying to work through myself.

As an example, looking at the Enterprise Collaborative site - even though I'm totally bought in to the concepts behind your thinking, I'm still not sure what it is you and Frédéric are selling?

Cheers,

Mark