In reply to Kare Anderson.

John Tropea recently commented on the need for ambient awareness as we become more connected:

Whether it’s real-time or not; connection, context and ambient awareness is what the concept of KM was about (or should have been about), but it failed as it took a library science approach; it lacked behavioural characteristics that encourage engagement; it lacked these new social tools back in the day; and it was all managed by a centralised, incentivised and predictable “plan and outcome” management approach … more connection and less collection.

Most 1.0 organizations do not have sufficient ambient awareness of their complex environments, hence the dominance of illegal networks.