Hi Harold,

This article was a fascinating insight into how social media can be perceived by senior managers.

I would like to build on an interesting point you made.

"The challenge for business leaders is to manage work with porous organizational boundaries."

I believe as you suggested, mental models need to change. With that change one can begin to see how the challenge of managing porous organizational boundaries, becomes an opportunity to extend your enterprise.

Enabling and encouraging employees to connect and share data with customers, suppliers and partners outside the organizational boundaries could yield huge improvements to the business.

Great article. Thanks