In reply to jay cross.

I had mentioned "Leadership, and organizational support functions" in this post, but to take Ken's point, I think it's worth expanding upon. While leadership may be an emergent property there are times when someone is held accountable. These people have to be more focused on things like deliverables, milestones, regulatory compliance, etc. As the title of the graphic says, we need to move to "Loose Hierarchies & Strong Networks" not "No Hierarchies". Achieving this balance will be a most interesting challenge for 21st century organizational design and to ensure that unmanagement does not lead to chaos.