In reply to Rich Shadrin.

Jay Cross's book Informal Learning: Rediscovering the Natural Pathways that Inspire Innovation and Performance has many examples, so I would highly recommend it, Rich.

Here's a recent example, mentioned previously. One of our clients (a Fortune 500 company), has outsourced all formal course development and now its (reduced) corporate university staff act as performance consultants to the lines of business, focusing on knowledge-sharing, collaboration and fostering self-directed learning. They understand the importance of integrating learning into the workflow. This has been enabled by using social software, like Jive, and document sharing, like Sharepoint, to promote transparency and narration of work, essential components of social learning in the workplace.

There are a few hundred posts on Informal Learning here on this blog as well.