Couldn't agree more with the need for an emphasis on informal learning --even something as simple as one colleague demonstrating a particular skill to another is more powerful than courseware full of scenarios. The difficulty is -- as yu say -- informal learning is incongruent with the corporate model -- still one of command and control. And with the infrastructure built, and political/financial fiefdoms in place, how do you propose to make informal learning well...formalized to find it's way onto the dais? I see and believe in the argument and the concept, but I can't find anyone who has made a serious attempt at adopting informal learning as a mainstay or even a real adjunct to formal instruction. How about some examples? Or is this another piece of research of interest leaving people around shaking their heads in paralysis by analysis?