"The context in which one is most prone to reuse someone’s knowledge is decision making. Giving workers the opportunity to make decisions, individually or collaboratively, is also a way to ensure we don’t rely on technology again.
But making decisions in an hyper-connected and collaborative environment rises challenges which I don’t see often discussed in my readings."

I think there is hope now with the evolution of Collaborative Decision Making (CDM). Finally the BI/ Analytics tool vendors have realized that they have to help organization to improve user adoption after spending millions in BI technology investments. Insights derived from Excel systems are shared in PowerPoint and discussed in emails. We have to integrate BI technology with Facebook like Social layer for collaborative decision making to enable organizational learning. In addition to providing technology, Leadership has to encourage, recognize and reward participation in collective decision making.