In reply to Mitch.

I think we need to focus on group behaviour at the organizational level and allow individuals the space to develop their own learning. Industrial systems, and HR departments, have tried to micro-manage the individual and that is partly to blame for disengaged workers. As I wrote a few years back:

Learning and becoming knowledge-able are now basic requirements for every worker. These are basic requirements for life, as much as food and water. We don’t manage what or how our employees eat and we don’t need to manage their knowledge or learning. We can make it easier for them to learn and share knowledge though, just like putting in a cafeteria or a water fountain. Workers need support and tools to develop these personal processes, but the organization should stay out of the business of knowledge and learning and instead focus on collaboration.