Agree wholeheartedly. Many times, and certainly in my organization, cultural imperatives play a very large part in the willingness/ability to take control of learning. The leadership not only has to 'talk the talk' but also 'walk the walk' and that can be frightening because there is an opportunity for failure. As learning professionals, we can help leadership be willing to fail by showing them the possible rewards of success, by showing--as you say, Harold--the steps. It doesn't just happen by decree.