[...] Online social media are now causing organizations to look differently at workplace learning. These media offer new ways of connecting employees with experts and information within the workplace, and the traditional approach of sage on stage no longer fits. While I see these developments as significant steps in a positive direction, they still meet only a small fraction of an individual’s performance and development needs. Research studies suggest, “that informal learning accounts for between 70 and 95% of workplace learning” (Jarche, Informal rule of thumb). …