Harold: Love your stuff. Also: I'd like to point out that I've never agreed with Dave on that statement. The reason it says "we will" instead of "we can" where it does is because I disagreed with "we can." (Doesn't fix it, for me.) The fact is, different people think differently. I for example think far better by writing than by speaking. I can write down far more than I can say. In fact, I often don't know what I think about something until I've had a chance to write about it. I'm pretty sure that I'm not the only person on earth who thinks that way. So, I see that statement as unreliable, not very useful and maybe even biased (feels biased from the side of not being represented in it!). The more correct statement is that different modalities of knowledge articulation have different levels of ease and familiarity, and thus different benefits and detriments, for each person. It follows that it pays to (a) know your own style of articulating knowledge, (b) use your best style when you need it most, and (c) practice the style you do least well so as to increase your flexibility to cope in all situations. Less catchy but more true.