Hi Mark! Course designers are like scribes after the advent of the printing press. They had better get skills for the new world of business communications or they will be out of work. Many others fields (KM, IT, HR, Comms) are looking at networked collaboration & knowledge-sharing as their turf. L&D does not own this space and has to prove it can add business value. I am not seeing much leadership here, from professional associations to "learning gurus".