So Harold, here we are again at Senge's learning organization right? I'm Waaay over on your side but when I look at the landscape from any view (ISD, company/client, etc) I despair at the lack of the interdisciplinary approach that I think this requires. I mean, just in that short text above there is no mention of courses, or changing slides to Flash, or any of the myriad things that are considered critical to constructing "learning" (like someone else can actually construct learning for someone else).
I mean don't we need change in curriculum so we start to produce designers with a more holistic awareness and then we need to also change business minds to understand that this is a critical organizational skill and then we need to have vendors and conferences that also understand this and produce tools and collective gathering opportunities that support and strengthen these ideas?

Am I overstating the case?