In reply to Ara Ohanian.

In PKM, I use a Seek-Sense-Share framework, and making Sense is always the most difficult for people to do. Sense-making (aka learning) takes effort http://jarche.com/2012/03/the-pkm-value-add/ Just because people are communicating does not mean they are learning, as anyone who has sat through a long meeting can attest.

I think we are quickly moving to an era when learning is no longer a specialty, and the training department will become obsolete: